SHIPPING & RETURNS
All orders are shipped via FedEx, USPS or UPS. Deliveries are usually completed within 7-10 business days from time of order but varies based on location. Any orders placed on Friday or on the weekend will be processed the following week. An e-mail confirmation will be sent when your order is shipped, including a shipment tracking number.
Our return policy is simple: if you or your pet doesn’t like it, return it! We operate based on a 100% satisfaction guarantee! If you are not completely satisfied with your purchase, your item(s) may be returned for a full refund or exchange. Tax and/or postage are not refundable.
It's as easy as 1, 2, 3...
Email us at firstname.lastname@example.org and provide us with the email used on the order OR your order number.
We will send you a return shipping label.
Ship your item(s) back to us!
Your refund or exchange will be processed within 5 - 7 business days from the day we receive your item back in our warehouse!
We accept the following forms of payments: VISA, MasterCard, American Express, PayPal, Amazon Pay, Apple Pay and Google Pay.
Questions? Contact customer service via email at: email@example.com