SHIPPING & RETURNS

Shipping Policy

All orders are shipped via FedEx, USPS or UPS.  Deliveries are usually completed within 7-10 business days from time of order but varies based on location.  Any orders placed on Friday or on the weekend will be processed the following week.  An e-mail confirmation will be sent when your order is shipped, including a shipment tracking number.

Return Policy

Our return policy is simple: if you or your pet doesn’t like it, return it!  We operate based on a 100% satisfaction guarantee! If you are not completely satisfied with your purchase, your item(s) may be returned for a full refund or exchange.  Tax and/or postage are not refundable. 

It's as easy as 1, 2, 3...

  1. Email us at info@gunnispet.com and provide us with the email used on the order OR your order number.

  2. We will send you a return shipping label.

  3. Ship your item(s) back to us!

Your refund or exchange will be processed within 5 - 7 business days from the day we receive your item back in our warehouse!

 

Payment Policy

We accept the following forms of payments: VISA, MasterCard, American Express, PayPal, Amazon Pay, Apple Pay and Google Pay.

Questions? Contact customer service via email at: info@gunnispet.com