Shipping Policy

All orders are shipped via FedEx, USPS or UPS.  Deliveries are usually completed within 7-10 business days from time of order but varies based on location.  Any orders placed on Friday or on the weekend will be processed the following week.  An e-mail confirmation will be sent when your order is shipped, including a shipment tracking number.

Return Policy

Our return policy is simple: if you or your pet doesn’t like it, return it!  We operate based on a 100% satisfaction guarantee! If you are not completely satisfied with your purchase, your item(s) may be returned for a full refund or exchange.  Tax and/or postage are not refundable. 

It's as easy as 1, 2, 3...

  1. Email us at and provide us with the email used on the order OR your order number.

  2. We will send you a return shipping label.

  3. Ship your item(s) back to us!

Your refund or exchange will be processed within 5 - 7 business days from the day we receive your item back in our warehouse!


Payment Policy

We accept the following forms of payments: VISA, MasterCard, American Express, PayPal, Amazon Pay, Apple Pay and Google Pay.

Questions? Contact customer service via email at: